Data Server and Server Details for Version 25.1
When you launch Longview Server Manager via the Longview Dashboard, you are automatically connected to the Data Server.
Data Server Panel
The dark blue Data Server panel displays the name of the Data Server you are connected to, and the user who is connecting to the server. You can also use the icons in the Data Server panel to determine the status of the server and its processes.
Below are descriptions of the information and functionalities included in the Data Server panel.
Status icon
Next to the data server's name is an icon indicating the status of the server. The icon can appear as one of the following:
Green checkbox icon: the server is connected and running
Red stop bar icon: the server is connected and stopped
Gray x icon: the server is disconnected
The status of the server is also displayed under Status on the Server details panel.
Action Icons
You can use the icons at the bottom of the Data Server panel to determine the status of the server and its processes:
Disconnect/Connect
Click to disconnect from the server or connect to the server after being disconnected. If you access Server Manager through the Longview dashboard, you are connected to the servers automatically.
When you click Connect, a login window opens. Select your preferred authentication method, insert your username and password, and click Log in to connect to the server.
You receive a toast notification on the top right corner for a successful action or an occurring error.
Start
Click to restart a stopped server. When you click Start, the current status information displays in the Console pane, as shown below:
You can close the Console pane by clicking the close (x) button on the top right corner of the pane.
Stop
Click to stop the server that is currently running, subject to warnings. You can view the current status information including situations where the server cannot be stopped in the Console pane. If the server cannot be stopped, you will also receive a toast notification on the top right corner of Server Manager.
Stop immediate
Click to stop the server immediately, even with users connected. You should only use stop immediate when you need to stop the Data Server and users are connected, or there are jobs being processed. If you use stop immediate, you should have a business administrator check the data submission batches to ensure all the data was submitted.
Reset server warnings
Click to either reset server or restatement error code on the selected server. Clicking the icon opens a menu for selecting between the two options: Reset server warning and Reset restatement warning. This allows users to connect to the server without seeing an error message while you are fixing the error. However, in some cases, you must fix the error before users can continue.
Status
Click to view the current status of the server and its dependent processes in the Console pane.
Server Details Panel
In the Server details panel, you can review server and user information:
Status
The server status is displayed under Status. The status can be one of the following:
Running: the server is connected and running
Stopped: the server is connected and stopped
Disconnected: the server is disconnected
The status of the server is also displayed as an icon next to the server name in the Data Server panel.
Connected users
Displays the number of users connected to the server.
Server log
Click to open the server log in a text file format.
Last export
Displays the date and time of the latest export.
Version
Displays the Longview data server version.
Refresh icon
Click the refresh icon on the top right corner of the Server details panel to refresh all the Data Server and Server details panel components that may have changed. Changes may occur for example, when the server is stopped or started outside the Server Manager, the last export date has been modified, or the number of users connected to the server changes.
The home page also refreshes if the server's session has changed from the existing session. For example, if the servers have been stopped but your session still considers them to be running, the refresh functionality removes the user connection tile.
Console messages
Click on Console messages to view the status information of your current session. The console messages open in a pane on the right side of the Server Manager. You can copy the messages using the Copy icon on the top bar of the pane and clear the messages by clicking Clear console at the bottom of the pane.